Rob Houghton, Horizon on The Role of Social Media in Transportation
- Transport providers still use social media primarily for marketing purposes
- Users signal each other about disruptions and cause back-channel effects for transportation providers
- Extracting the “rail” lexicon from Twitter to detect backchanneling
Louise Crow, Lead Developer, www.FixMyTransport.com
- Bother transport providers with transport issues reported by users
- TfL has embraced the platform and uses it
to improve its image and instill trust in passengers
- They began crowdsourcing the relevant contact emails of responsible providers through a Google Spreadsheet
Matt Watkins, Tech Director – Mudlark – www.Chromaroma.com
- http://vimeo.com/22023369
- They get permission from users to “scrape” their data from TfL
- They have permission to do so on some level but TfL is not very happy so they are looking to take the game overground
- They have lots of TfL data that they are willing to share
Tracy Ross & Chris Parker, Loughborough Design School – “Ideas in Transit”
- “Grassroot collaboration” – mass collaboration for fixing problems
- They do feasibility studies in experienced utility and travel behaviour: experience sampling + crowdsourcing
- Explored the effects of presenting map information vs verbal information to users traveling with public transport and did accessibility studies for disabled travelers